Outage to Primary Fibre Link to Berkeley Square

Event Started
2026-08-13 19:13
Report Published
2026-08-13 19:24
Last Updated
2026-08-13 19:25
Event Finished
Ongoing

Our monitoring has detected that the primary fibre servicing Berkeley Square has stopped passing customer traffic. Systems have automatically failed over to the backup radio link, but performance may be degraded until the fibre path is restored.

Timeline (most recent first)
  • 2026-08-13
    19:23:00

    Traffic has started taking the primary fibre path again. We're investigating why it dropped.

  • 2026-08-13
    19:20:00

    Diagnostics of the optical path are all passing, but network traffic is being dropped.