Service Degraded

Service status announcements and maintenance information for AS41495.

We are investigating a core switch crash in Manchester which caused a brief interruption to connectivity to our customer VMs and colocation.

Following the dates of various suppliers, our annual winter moratorium will start at the beginning of 19th November 2018 and finish at the end of 6th January 2019

We are aware of some reachability problems with customers connecting from Virgin Media broadband IP addresses. We have put workarounds in place for the affected blocks of addresses, and are investigating where the problem has arisen.