Link Issues to Berkeley Square

Event Started
2026-02-16 10:00
Report Published
2026-02-18 10:00
Last Updated
2026-03-24 13:11
Event Finished
Ongoing

Adverse weather is affecting the radio link currently serving Berkeley Square. Our engineers are doing what they can to ameliorate this for National Fibre customers there.

Unfortunately, we're still waiting for the dedicated fibre to be dug into the building, which has been delayed by the council due to necessary road closures. We're expecting the contractor update on Monday next week.

Timeline (most recent first)
  • 2026-03-24
    13:11:00

    Latest update:

    Our network extension team have advised that the contractor's have said traffic management will be required in order for them to clear the civils work that has been located on the extension route.

    Our contractor's have advised that they are currently waiting on the traffic management team to send over the drawings for the work required along with the quote.

    Once we receive the quote and all of the costs have been approved, our extension team will work with the contractor's to arrange a date for the work to be completed.

  • 2026-03-19
    11:13:00

    Latest update:

    Your order is currently with our network extension team while they work with the contractor's to install a live FWDP.

    Today our extension team have advised that we are still currently waiting for the additional quotes to be sent over from our contractor's.

    Our extension team have advised that they have sent a reminder to the contractor's to get the quotes sent in.

    Once we have these quotes and they have been approved, we can then continue the work on the network extension that is required.

  • 2026-03-13
    15:49:00

    Latest update:

    Your order is currently with our network extension team while they work with the contractor's to install a live FWDP.

    Our extension team have advised that they are currently waiting for an additional quote to be sent in by our contractor's.

    Our extension team have chasers the contractors again today to get this quote and once we have this and the costs have been approved, we can start the work that is required.

  • 2026-03-06
    14:45:00

    Latest update:

    Our extension team have advised that the cost's have now all been approved for all the work required. We have now requested the purchase order to be sent to the contractor's and the traffic management company. Once they have this, they will be able to start working on a date for the work to start. Once I get my next extension update, I will email you to update you.

  • 2026-02-27
    15:53:00

    Latest update:

    Your order is currently with our network extension team while they work with the contractor's to install a live FWDP.

    Today our extension team have advised that the contractor's have now spoken with the traffic management company got we have the quotes for the TM.

    We are currently waiting for these quotes to be approved. Once approved, our contractor's can request a date for when the TM can be set up.

    We're expecting the next update at the end of next week.

  • 2026-02-23
    11:15:00

    Latest update regarding the incoming fibre (excuse the grammar):

    Our extension team have advised that they are currently waiting on our contractor's to send the quote and the drawings over for the traffic management that is required to complete the civils work that is required on the extension route.

    Our contractor's are working with the traffic management company to get all these quotes. Once we get these and the cost's have been approved, the team will work with the contractor's to arrange a date for the work to be completed.

    It sounds like the council has finally approved works.

  • 2026-02-21
    16:41:00

    Again, briefly, we've seen this load-bearing backup link drop due to signal strength.

  • 2026-02-20
    12:55:00

    We've seen another period of link degradation this afternoon.