Core Switch Fault in Telehouse West Backbone

Event Started
2023-02-03 00:48
Report Published
2023-02-03 01:25
Last Updated
2023-03-18 12:27
Event Finished
Ongoing

Our engineers are investigating a problem with a core switch in Telehouse West. It is causing high amounts of packet loss, resulting in network instability.

Timeline (most recent first)
  • 2023-02-03
    01:55:00

    All alerts have cleared.

  • 2023-02-03
    01:27:00

    The device has finished rebooting. We're checking to see if this has cleared the problems it caused.

  • 2023-02-03
    01:25:00

    We've issued a reboot to the affected device.