Core router crash: aebi.m.faelix.net

Event Started
2020-04-17 07:54
Report Published
2020-04-17 07:43
Last Updated
2022-04-13 09:33
Event Finished
2020-04-17 16:00

One of our core routers, aebi.m.faelix.net has dropped all BGP sessions and restarted. We are investigating the cause. Meanwhile traffic has re-routed to other core routers and transit links.

Timeline (most recent first)
  • 2020-04-17
    09:19:00

    aebi seems to be running stably now, after an update to the operating system and routing engine software. We are continuing to monitor this.

  • 2020-04-17
    09:02:00

    We have observed some routing instability where traffic intended for our Manchester datacentres was being routed by Cogent via the USA. This seems to have settled down now, but we are continuing to watch the situation.

  • 2020-04-17
    08:32:00

    aebi started again, but almost immediately afterwards the BGP process crashed again. We are investigating the cause.

  • 2020-04-17
    07:56:00

    aebi is booting up again, and we will begin monitoring the situation as we bring it back into service.