Coronavirus Response

Customer Notice

published: 2020-03-19 10:51
started: 2020-02-29 00:00
expected: 2020-09-01 00:00

We are experiencing unprecedented demand from customers needing working-from-home, remote-access, and other technologies to assist their businesses during the Coronavirus pandemic.


Timeline

2020-03-18 12:59

We have deployed an instance of Jitsi Meet, a free open-to-everyone video conferencing tool at faelix.tv

2020-03-22 09:00

Equinix has informed us that from 23rd March access to some of our UK datacentre sites will be restricted to the highest priority cases and is available by appointment only.

2020-03-29 11:10

Equinix has informed us that from 31st March access to some of our UK datacentre sites will be restricted even further: priority repairs to critical national infrastructure will be permitted, otherwise we must rely upon their remote hands service.