BGP crash on core router "soto"

Degraded Performance

published: 2017-03-18 00:55:00
started: 2017-03-17 23:47:00
finished: 2017-03-18 00:40:00
resolved: 2017-03-18 01:00:00

Core router “soto” in Reynolds House, Manchester, looks to have experienced a BGP crash. This caused some packet loss during the period when the routing software was not acting stably.

Having restarted the router, service seems to have returned to normal.


2017-03-17 23:47

Alerts received from monitoring system. Packet loss on some paths.

2017-03-18 00:12

Alerts received from monitoring system. Full packet loss for some internal services.

2017-03-18 00:27

Decision to restart affected router.

2017-03-18 00:40

All routing protocols have reconverged. System behaving normally.