Switch Upgrades in Telehouse North Backbone

Event Started
2022-05-09 02:00
Report Published
2022-05-07 15:07
Last Updated
2022-05-09 18:32
Event Finished
2022-05-09 05:00

Following some issues with a network switch in Telehouse North, we will be performing maintenance early in the morning of 9th May to update software on the affected device, and upgrade other devices as pre-emptive maintenance.

Prior to works we will shutdown BGP sessions to upstream and wholesale providers; to LONAP peering; and to downstream customers connected to the devices being upgraded.

During the period 03:00 till 06:00 (UK local time) there will be a series of short disruptions to layer-2 services passing through Faelix's ring switches rs143 and rs144 in Telehouse North.

Timeline (most recent first)
  • 2022-05-09

    We are now closing this maintenance off as a success.

  • 2022-05-09

    Alerts have cleared. We are monitoring a while longer before we close this maintenance.

  • 2022-05-09

    A lingering error in OSPFv3 being fixed.

  • 2022-05-09

    BGP sessions are restoring. We will monitor the network for a while to ensure no alerts or errors increment.

  • 2022-05-09

    We have now applied the final configuration changes.

  • 2022-05-09

    We are now monitoring the network having applied the update to rs143.

  • 2022-05-09

    We are rebooting rs143 to apply the update.

  • 2022-05-09

    We are now monitoring the network having applied the update to rs144.

  • 2022-05-09

    We are rebooting rs144 to apply the update.

  • 2022-05-09

    We have begun shutting BGP sessions.