Switch Crash in Telehouse North Broadband

Event Started
2022-04-24 09:15
Report Published
2022-04-24 09:32
Last Updated
2022-05-07 15:28
Event Finished
2022-04-24 09:28

A switch in Telehouse North has stopped passing traffic on one of its aggregated links. This is affecting wholesale connectivity to Zen.

Timeline (most recent first)
  • 2022-05-07

    We have announced a follow-on maintenance to address what we believe to be the root cause of this issue.

  • 2022-04-24

    The switch is responding to traffic on its LAG again. Circuits are beginning to restore.

  • 2022-04-24

    We have performed a hard reboot of the switch.