Crash of VPS Host

Event Started
2024-04-28 23:35
Report Published
2024-04-28 23:46
Last Updated
2024-05-08 07:56
Event Finished
2024-04-30 11:00

We are investigating why one of our London-based VPS hosts has crashed...

Timeline (most recent first)
  • 2024-04-30

    We believe that a Windows guest virtual machine might have somehow been the cause.

  • 2024-04-29

    Once again the server has rebooted with a "machine check exception" on one of the CPUs. We're evacuating the VM host.

  • 2024-04-28

    Our monitoring alerts are all clear again.

  • 2024-04-28

    The server hardware reports a CPU "machine check exception". All VPSs that were running on lu are now being restarted.