Closure of Equinix MA2 (Reynolds House)

Event Started
2022-06-30 23:59
Report Published
2022-04-13 06:23
Last Updated
2022-11-01 08:13
Event Finished
2022-10-31 23:59

Equinix, the operator of Reynolds House, has decided to close the MA2 facility.

Faelix shall be relocating all connectivity and hosting services to another location in due course.

Notification of end of the lease at MA2 IBX® data center

Dear Customer,

At Equinix, we continually evaluate our real estate portfolio to deliver exceptional service and high value to our customers. Our site evaluation process includes determining which assets are strategic to our business, their ability to provide an exceptional, high-performing experience for our customers and the cost/benefit analysis of continuing to operate specific sites. We also take into consideration timing on leased properties and after a thorough evaluation, we have determined that the MA2 IBX® data center (MA2), located at Reynolds House, 4 Archway, Hulme, Manchester M15 5RL, United Kingdom, no longer meets our criteria for continued operation.

Our lease on MA2 is due to expire and as a result, we are notifying all customers with colocation services in MA2 that effective 30th June 2023, we will no longer operate this data center. We are, therefore, terminating all service orders, statements of work, agreements and other ordering documents for licensed space and colocation services at MA2 between you and Equinix with effect from your current service term expiry date if this occurs before 30th June 2023. Please note, we are willing to agree to a short-term non-renewal extension beyond your current agreement up to the exit date if required. Please contact your account manager to discuss this in more detail.

To enable us to meet our exit terms with the landlords, we will require all customers to vacate and remove all of their equipment as follows:

Colocation customers: All customer equipment in MA2 will need to be removed before 30th June 2023. If you have any questions about the relocation opportunities available to you, including details of MA5, our latest Manchester IBX data center, please contact your account manager or the MA2 Relocation Team.

Managed Services customers: Our managed services team will be contacting you to arrange a smooth migration of your managed services to another IBX data center in the Manchester region.

If your current service term expiry date occurs before 30th June 2023 and we have not agreed to a short-term non-renewal extension beyond your existing agreement, please plan to remove all your equipment by the expiry date stated in your agreement.

Please be assured, we are committed to keeping any inconvenience to a minimum. Thank you for being a valued customer. We look forward to welcoming you into one of our other IBX data centers in the UK.

Best regards,
Russell Poole
Managing Director

Timeline (most recent first)
  • 2022-10-31

    We have some follow-on actions to do over the coming days, but the only thing left for now is to thank the operations team at MA2 for 15 over years of excellent service!

  • 2022-10-31

    All equipment has been disconnected from network and power. We are beginning loading out.

  • 2022-10-31

    The last VPSs have migrated off equipment at MA2. We will now proceed to decommission those remaining physical hosts. This will cause some DRBD rebuilds to happen in the background, which may affect I/O throughput of your VPS.

  • 2022-10-31

    We are re-establishing eBGP sessions on aebi.

  • 2022-10-31

    We are bringing aebi back into iBGP.

  • 2022-10-31

    aebi is now installed at MA1 and engineers are beginning tests.

  • 2022-10-31

    aebi is now shutting down.

  • 2022-10-31

    We saw BGP sessions on LINX LON1 drop while reconfiguring dekker to cost out our link between dekker and aebi.

  • 2022-10-31

    Good morning! It's the final day of this project, and we are beginning this maintenance to move from MA2 to MA1 now.

  • 2022-10-28

    The final shutdown and decommissioning of Equinix MA2 services will be approximately midday on 31st October.

    Prior to this we will be decommissioning all links which terminate there, including:

    • Cogent transit (will move to AQL in Leeds in due course)
    • dark fibre link from Reynolds House to M247 (being replaced with alternative service)
    • dark fibre paths from Reynolds House to Equinix MA1 Williams House (ceased)
    • Neos interconnection for wholesale leased lines (being moved to Equinix MA1 in Kilburn)
    • Zen Wholesale interconnection (already moved to Equinix MA5)
    • all hosting services have already moved or are finishing replication across the weekend to equipment in Equinix MA1 and MA5

    One final piece of maintenance work we need to carry out is to remove our peering and transit router from MA2 and take it to MA1. We will shut all BGP sessions prior to this work, which should allow traffic to gracefully move over to other paths. Once we have taken the router to Kilburn House, we will perform tests, before bringing it back into service there. This work will be carried out between 03:00 and 07:00 (local time) on Monday morning to minimise the potential of any disruption.

  • 2022-09-30

    We now have connectivity from the rest of our network (diverse paths from MA1) to Equinix MA5. Over the coming month we will be migrating customer services over to the new facility.

  • 2022-09-07

    Our engineers are beginning installation at Equinix MA5.

  • 2022-09-01

    Our engineers will be visiting Equinix MA1 to begin commissioning a new point of presence there, in anticipation of establishing connectivity to MA5 on 7th.

  • 2022-08-29

    Our engineers will be shifting some power feeds later today, to free up power distribution units to take to MA5. All devices at MA2 are connected to A- and B-feeds, either directly or via automatic transfer switches, so no disruption is expected.

  • 2022-08-27

    Our engineers have performed an audit of unused cabling at MA2, and have removed one server in preparation for its move to AQL DC2.

  • 2022-08-26

    Equinix has committed to us that we will be able to access MA5 on 7th September to begin installing and connecting power and network equipment.

  • 2022-07-21

    We have signed contracts with Equinix for new space in Equinix MA5, with a view to starting migration from 2022-09-01 till 2022-10-31.

  • 2021-12-16

    We have been issued a notice by Equinix regarding the future of hosting at Reynolds House.