Packet loss in London Peering and Transit

Event Started
2018-09-18 11:56
Report Published
2018-09-18 11:40
Last Updated
2022-04-13 09:24
Event Finished
2018-09-19 07:30

We experienced some unexpected packet loss which appeared to be within the London metro of a upstream carrier's network.

Timeline (most recent first)
  • 2018-09-19

    We brought the affected circuit back into service, and things have been stable for a few hours now.

  • 2018-09-18

    We rerouted our traffic within a couple of minutes of the alerts coming through. We're now waiting for the affected provider for feedback for the ticket we've raised with them.