Routing Process Crash on Backbone

Event Started
2018-06-24 13:27
Report Published
2018-06-24 12:45
Last Updated
2022-04-13 09:25
Event Finished
2018-06-29 17:21

One of our core routers in Manchester suffered a failure to all its routing processes. It is moving packets back and forth reasonably well, but is no longer speaking BGP or OSPF to the rest of our network.

Timeline (most recent first)
  • 2018-06-29

    The router has continued to be stable, so we are closing this incident.

  • 2018-06-25

    Last night we have noticed some slightly strange behaviour from the router's control plane. It hasn't caused any reachability problems, but has raised some alerts to our NOC. We've deployed some configuration changes and are continuing to monitor the situation.

  • 2018-06-24

    We have rebooted the router and it is performing as normal again.