Problems with one upstream provider Peering and Transit

Event Started
2017-05-12 15:30
Report Published
2017-05-12 15:11
Last Updated
2022-04-13 09:31
Event Finished
2017-05-12 23:00

We have noticed problems with an upstream provider that we believe are related to an aggregated link within their network.

We took the affected provider out of service, and monitored the situation.

Subsequently service seems to have been fixed. We are now awaiting feedback from the upstream's network operations team.

Timeline (most recent first)
  • 2017-05-12

    Brought BGP session to AS43531 back online. Everything seems stable.

  • 2017-05-12

    Depeered AS43531.

  • 2017-05-12

    Even more alerts received from monitoring system. Heavy packet loss on some paths.

  • 2017-05-12

    Alerts received from monitoring system. Packet loss on some paths.