BGP crash on core router "soto" Peering and Transit

Event Started
2017-03-18 00:55
Report Published
2017-03-17 23:47
Last Updated
2022-04-13 09:31
Event Finished
2017-03-18 01:00

Core router "soto" in Reynolds House, Manchester, looks to have experienced a BGP crash. This caused some packet loss during the period when the routing software was not acting stably.

Having restarted the router, service seems to have returned to normal.

Timeline (most recent first)
  • 2017-03-18

    All routing protocols have reconverged. System behaving normally.

  • 2017-03-18

    Decision to restart affected router.

  • 2017-03-18

    Alerts received from monitoring system. Full packet loss for some internal services.

  • 2017-03-17

    Alerts received from monitoring system. Packet loss on some paths.